Public Information Officer – Community Liaison (Filipino, Cantonese, Spanish) – SF Municipal Transportation Agency – (1312 TPV) – (143867) Department: Municipal Transportation Agency Job class: 1312-Public Information Officer Salary range: $91,806.00 - $111,540.00 Role type: Temporary Provisional Permanent Civil Service Hours: Full-time About: Required Questionnaire: Applicants must complete the required Supplemental Questionnaire prior to starting the online application process. Application Opening: March 25, 2024 Deadline to Apply: Applicants are encouraged to apply as soon as possible as this announcement may close any time after 11:59 PM on April 15, 2024. Division: External Communications, Marketing and Outreach Work Location: One South Van Ness Avenue, San Francisco, CA Work Hours: Monday – Friday, 9:00 AM - 6:00 PM The External Communications, Marketing & Outreach Division is responsible for the management of communications, marketing and outreach with the purpose of engaging and sharing information with agency customers, stakeholders, partners, consultants, the media and the public for the San Francisco Municipal Transportation Agency (SFMTA). The Public Outreach and Engagement Team is establishing a Community Liaison program to address the needs of the major limited English proficient (LEP) groups in San Francisco and help build relationships between the SFMTA and the public. Customer Noticing & Community Liaison - Filipino Under the direction of the Public Outreach and Engagement Manager, the 1312 Public Information Officer informs residents, businesses, Muni customers and other community members of upcoming and ongoing changes to the transportation system. Examples of important and essential duties: Provides timely and accurate information to the public on a variety of transportation improvement projects. Facilitates delivery of communication plans for transportation projects that are culturally appropriate and accessible to limited-English proficient individuals. Assists with Customer Noticing and coordinates with several divisions within the SFMTA. Drafts and develops content for public information materials including press releases and newsletters. Maintains relationships with stakeholders, advocacy groups and other relevant communities. Plans and facilitates public meetings; summarizes stakeholder feedback. Nature of Work : The position may require working weekends and nights on an as-needed basis. Special Conditions: Ability to communicate fluently in Filipino in a professional setting. Possession of a current valid driver’s license. How to qualify These minimum qualifications establish the education, training, experience, special skills and/or license(s) required for employment. Possession of a baccalaureate degree from an accredited college or university; AND Two (2) years of professional experience in public affairs, public information, or similar work. Substitution: Additional experience may be substituted for the required degree on a year-for-year basis. Possession of a Master’s degree may substitute for one (1) year of the required experience. Desirable Qualifications: Demonstrated experience in transportation communications. Strong problem-solving skills and ability to work collaboratively. Ability to distill highly technical information into simple concepts.
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