Job Description

Job Description

Job Description

Rick Hill BMW is seeking tech savvy, energetic product knowledge specialists to join our team! As a full time  BMW Product Genius , you'll be promoting our brand's unique technical offerings to clients and colleagues alike. This is not a sales position and no previous automotive experience or knowledge required -- we'll provide the training!

We're seeking candidates with a strong enthusiasm for the BMW brand, as well as a high affinity for technology and who enjoy going the extra mile for our clients. In this new role, you'll have the opportunity to meet fascinating people from a variety of backgrounds and to inspire people about things you are an enthusiast of. Additionally, you will receive on-going training to develop your personality and improve your knowledge about new products and features continuously.

At Rick Hill Imports - Kingsport, TN, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily life at Rick Hill Imports - Kingsport, TN is the best in the business and we're sure you'll see why!

Job Summary:

Indirectly boost sales by providing customers with the right amount of product information to give them a good insight of the BMW Products. Promote the unique technical points of BMW products and the associated client benefits. Offer exceptional customer service through informative discussion and presentation.

Benefits

• Excellent work environment
• Paid training and development
• Career growth opportunities
• Medical and dental coverage available
• Paid vacation
• 401(k)

Responsibilities will include:

• Informing clients on product specifications of all BMW products and features
• Conducting the needs analysis together with the client
• Supporting the Client Advisor during the sales consultation
• Being the main point of contact for the client to answer questions about products (including usage and function).
• Keeping abreast of the latest product information to be able to inform colleagues and clients as required.
• Providing customers with specification information about all BMW products.
• Ensuring all dealership staff are up to date on the latest product information and that their knowledge is of a high standard.
• Offering insight into BMW products to clients as part of the sales conversations with Client Advisors.
• Pro-actively approaching clients in the showroom and discussing product information and facts.
• Guiding clients to the Client Advisor when interest in product purchase is expressed.
• Assisting in providing social media content such as photos and videos of our vehicles and their features

Requirements:

• Excellent interpersonal/communication skills
• Superior client relations skills
• Self-motivated with an outgoing, energetic personality
• Ability to work well with others
• Experience in retail preferred, but not required
• Driver's License 
• Communicates openly, eloquently and in a friendly way by using different communication methods and puts people at ease.
• Identifies with and acts for BMW culture, brand, lifestyle, and values.
• Job Type: Full-time

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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