Job Description
Title: Analyst (Web Analytics & Reporting) III - Business Intelligence Analyst
Duration: 3 Months with potential extension
Location: 100% Remote – PST
TOP 3 SKILLS:
POSITION OVERVIEW:
We’re looking for a passionate and driven Business Intelligence Analyst to join our Digital Experience Analytics team. You will report to the Senior Manager of Business Analytics and partner with Product Managers across our Digital Experience & Customer Empowerment (DXC) organization to provide unbiased and actionable insights to help improve our digital customer experience. This role will focus on deep-dive analysis and measurement of the effectiveness of our customer support content, which is consumed by our customers on the website and leveraged by our AI-driven chat-bot. The ideal candidate will partner with internal business stakeholders to refine key success measures and find insights to drive program efficiency. They will play a significant role in shaping a customer-focused and data-driven culture.
RESPONSIBILITIES:
MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
EDUCATION REQUIREMENT:
iMMAP Inc. is an international nonprofit organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the worlds most vulnerable populations. Our core...
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