Job Description

Job Description

Adventist Health Ukiah Valley has been deeply connected to the community we serve since 1956. We are comprised of a 50-bed acute care medical center, level IV trauma center, level II intensive care nursery services, extensive physical rehabilitation program, outpatient surgery and diagnostic center, and advanced wound care center. Ukiah is a unique small town that charms you with its rich character, arts, vineyards, and natural surroundings. Ukiah beckons you to explore all that the valley has to offer amidst our 300 days of sunshine each year. We are also conveniently located just two hours north of San Francisco and 45 minutes from the Pacific Coast.

Job Summary

Performs a variety of duties related to Clinical Information Systems (CIS) applications, including design, build, implementation, and support of CIS software and related processes. Collaborates with project and support teams to ensure appropriate development, training, support, and evaluation of CIS applications.

Job Requirements

Education and Work Experience:

• Associates/Technical Degree or equivalent combination of education/related experience: Required


• Bachelor's Degree: Preferred


• Three years' technical experience: Preferred


• Two years' experience in a healthcare setting: Preferred


• Experience working with clinical information systems or system implementation teams for complex projects and/or application development: Preferred

Essential Functions

1. Maintains moderately complex software utilizing established standards and departmental protocols, meeting user requests/specifications. Evaluates user requests for special enhancements to clinical systems. Works with customers to gather specifications for the purchase, development, and installation of clinical systems. Maintains service level agreements with various end-user departments and enterprise business units.


2. Coordinates analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs needs assessment for complex workflows, customers, and/or clinical areas. Analyzes and documents reporting needs of end users. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them.


3. Develops and follows project work plans. Leads project meetings and works cooperatively with team members to coordinate assigned duties with the overall program and related projects. Researches, documents, and facilitates resolution to issues reported by end-users. Tests clinical software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues.


4. Presents training to a variety of audiences. Ensures that system documentation is current and accessible to the customer and that customers are educated on where to find it. Periodically assesses user progress with clinical applications and assists with optimization training to enhance proficiency, efficiency, and satisfaction. Leads activities to optimize system use.


5. Participates in developing best practice standards. Facilitates initiatives supporting change management across departments. Develops and monitors measurements of process improvements, including those enabled by standardized workflows. Participates in performance measurement and identifies areas for policy/procedure development or change.


6. Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health prioritizes the safety and wellbeing of our associates and patients. All associates are required to receive all necessary vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit for more information. By applying, you acknowledge that you have read the E-Verify Participation and Right to Work notices and understand their contents.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving over 100 communities on the West Coast and Hawaii, with more than 440 care sites, including 27 acute care facilities. Founded on Adventist heritage and values, we provide care in hospitals, clinics, home care, and hospice agencies across rural and urban communities. Our compassionate team of over 38,000 employees, physicians, Medical Staff, and volunteers is dedicated to our mission: living God's love by inspiring health, wholeness, and hope.

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