Customer Success Specialist Job at Here's Help Staffing & Recruiting, Wappingers Falls, NY

RmErSVBOcWsvOXdDeVVJVVdQcUFCcW5xMmc9PQ==
  • Here's Help Staffing & Recruiting
  • Wappingers Falls, NY

Job Description

Job Description

Job Description

Customer Success Specialist

We're seeking a Customer Success Specialist to ensure clients receive an exceptional experience from onboarding through ongoing support. In this role, you'll be the main point of contact for customer issues (excluding sales), helping to build loyalty and support retention.

Key Responsibilities:

  • Build and maintain strong customer relationships

  • Address inquiries related to orders, pricing, and product usage

  • Monitor account activity and identify opportunities for improvement

  • Collaborate with internal teams to ensure smooth delivery and support

  • Use data to proactively address potential issues

  • Maintain up-to-date knowledge of products and services

Qualifications:

  • Bachelor’s degree preferred

  • Strong communication and project management skills

  • Customer-focused with a proactive, problem-solving mindset

  • Tech-savvy; experience with Salesforce or similar platforms a plus

  • Flexible schedule availability between 7:30AM–6:30PM EST

Job Tags

Flexible hours,

Similar Jobs

Core Medical-Perm

Staff - Director Registered Nurse (RN) - Case Management - $48-83 per hour Job at Core Medical-Perm

 ...Core Medical-Perm is seeking a Registered Nurse (RN) Case Management Director for a nursing job in Colorado Spring, Colorado. Job Description & Requirements ~ Specialty: Case Management ~ Discipline: RN ~ Start Date: ASAP ~ Duration: Ongoing ~36 hours... 

PRIDE Health

Travel Chemotherapy Infusion Registered Nurse - $2,266 per week Job at PRIDE Health

 ...PRIDE Health is seeking a travel nurse RN Oncology for a travel nursing job in Tyler, Texas. Job Description & Requirements ~...  ...tax-free stipend amount to be determined. Posted job title: RN:Infusion,09:00:00-17:00:00 About PRIDE Health PRIDE Health is the minority... 

Science Systems & Applications

Cyber Security Specialist - Multiple Levels Job at Science Systems & Applications

 ...or customer locations throughout the US or may be remote. Entry-Level Cybersecurity Roles Qualifications: Bachelors degree in...  ...understanding of networking fundamentals, operating systems, and basic security principles. Experience with basic tools like firewalls,... 

Essentia Health

Registered Nurse (RN) Family Birthplace Job at Essentia Health

 ...care responsibilities to nursing staff based on their licensure, training, and role specifications. Contribute to a Greater Mission...  ...Work-Life Balance: Flexible scheduling, paid time off, and personal leave to help employees manage their professional and personal... 

LifeBridge Health

CLINICAL INFUSION PHARMACIST Job at LifeBridge Health

 ...CLINICAL INFUSION PHARMACIST ~ Owings Mills, MD ~NATION'S INFUSION AT HOME ~Full-time - Day shift - 8:30am-5:00pm ~Allied Health ~88742 ~ Posted...  ...an accredited School of Pharmacy Experience working in a Home Infusion pharmacy setting strongly...