Job Description

Job Title End-of-Life (Technology Roadmap Compliance) Data Analyst and Reporting

Corporate Title Associate

Location Jacksonville, FL

Overview

The Technology, Data, and Innovation (TDI) Operations Management (OM) objective is to safeguard the Bank’s Production Information Technology (IT) Services with impartiality and integrity by ensuring risks to the stability and integrity of the Bank are identified, made transparent, and appropriately managed. We provide impartial, data driven services that aid in the effective pro-active mitigation and management of risks to production services. In the event production impact occurs, restore services in a safe and timely manner, ensuring actions to prevent recurrence are identified and taken.

As part of the TDI OM End of Life (EOL) team, you will undertake analytical, governance and advisory duties relating to the Bank’s End of Life (Technology Roadmap Compliance) process (OS, Databases, Hardware, Middleware, etc.). In addition, contribute to overall development of strategic initiatives designed by senior leadership.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What You’ll Do

• Design, develop and maintain data visualizations that inform and engage IT operation stakeholders on key metrics, controls, and insights, while analyzing key performance indicators (KPIs) to identify underlying trends / issues within complex data and provide recommended corrective actions
• Operate, support and document enhancement of controls/metrics and procedures, in addition to being responsible for data quality management activities to assure report accuracy
• Facilitate workshops with internal experts to gather and document content
• Conduct trending analysis on complex data to identify opportunities, highlight strengths, and provide recommended corrective actions
• Own Business as Usual (BAU) tasks and responsibilities
• Drive deliverables and requirements established by the TRC Leadership Team

Skills You’ll Need

• Experience with Technology Lifecycle Management (End of Life software / hardware); IT Asset Management
• Excellent communication skills to articulate data clearly and efficiently
• Strong organizational skills and ability to multi-task and prioritize work with analytical and problem-solving skills
• Strong Excel capabilities
• (Preferred) Knowledge of project management standards, processes, procedures, and guidelines as well as various IT project methodologies and life cycles (ITIL and software development life cycle (SDLC))

Skills That Will Help You Excel

• Service Now experience
• Ability to network across organizations
• Experience with Technology Lifecycle Management (End of Life software / hardware); IT Asset Management, preferred
• Experience of interacting with Banking Regulators, directly or indirectly, preferred

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $60,000 to $86,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: "EEOC Know Your Rights" ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision .

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