Front Desk Receptionist for healthcare organization Job Description As a Front Desk Receptionist, you will be the first point of contact for patients, both on the phone and in person. You will manage incoming calls, schedule follow-up appointments, and assist with routine clerical duties. Responsibilities Serve as the first point of contact for patients, both on the phone and in person. Answer multi-line phones and transfer calls to appropriate parties. Handle an average of 40 incoming calls a day and make outbound calls to schedule follow-up appointments. Schedule appointments using NextGen. Utilize Outlook and Word on a daily basis. Assist with routine clerical duties such as scanning and filing. Essential Skills Customer service experience Friendly and welcoming demeanor Ability to navigate and learn new computer systems easily Additional Skills & Qualifications Receptionist or administrative experience Medical experience is a plus Work Environment The position is located at the front receptionist office of a kidney specialist office, behind a glass partition. You will work alongside another receptionist and be part of a team of receptionists who rotate between different locations. The working hours are Monday through Friday, from 8 AM to 5 PM. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ( ) for other accommodation options.
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