Job Description

Description

 **Remote Candidates Welcome to Apply**

Job Summary

Supports the business solutions within the Revenue Cycle solutions portfolio including Scheduling, Registration, Charge Services/Revenue Integrity, Health Information Management, Patient Accounting, and Finance/General Ledger. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of technologies.

Job Specific Duties

• Assists users and IT personnel with training and development of user documentation.
• Develops system design, including functional specifications, and implements strategies based upon the analysis of specific operational needs. 
• Evaluates, designs, builds, tests, and implements custom or vendor supplied software and develops system-wide reports to support information management needs. 
• Maintains production systems to ensure reliable performance.
• Prepares complete unit, system, and integrated test plans and test methodologies. 
• Provides day-to-day operations support to customers as required. 
• Coordinates efforts between stakeholders from multiple areas in order to gather requirements, develop technical specifications, and test enhancements and other changes to these systems.
• Identifies data integrity issues and analyzes data and process flows for process improvement opportunities.
• Performs data analysis in order to extract requirements, identify data inaccuracies, and ensure accurate processing and reporting. 
• Identifies policies and requirements that drive a specific solution. 
• Works effectively on project teams and meets deadlines in accordance to project manager's expectations .
• Works with stakeholders to build, test and maintain integration points with revenue cycle and clinical solutions .
• Provides ongoing 24x7 application support and troubleshoot problems when they arise .
• Work with all stakeholders to evaluate, approve and deliver requested system changes .
• Implements and follows internal Information Technology break/fix and change management processes .
• Follows MCHS policy and procedures regarding confidentiality and privacy of all related work activity, and in compliance with IT standards and regulatory practice (i.e., HIPAA).

Qualifications

Minimum Job Requirements

• Bachelor's Degree Computer Sciences/Information Systems/Business major or equivalent experience with 3+ years’ direct experience working with large scale enterprise information systems
• 3-5 years experience designing, implementing, and supporting solutions within at least one or multiple areas of the revenue cycle including patient access, health information management, revenue integrity, patient accounting/billing, and/or finance
• 3-5 years Experience working in a healthcare related field
• Practical experience with project delivery and systems development life cycles

Knowledge, Skills, and Abilities

• Master’s degree in Business Administration, Computer Science, or Project Management with experience implementing and maintaining complex systems in a healthcare environment is desirable
• 3+ years of Cerner Millenium experience desired
• Prior experience with patient financial services, patient access, and/or health information systems preferred
• Ability to communicate effectively, both verbally and in writing
• Ability to manage large scale projects and software deliveries
• Ability to work effectively on team projects
• Strong analytical, interpersonal, customer service, communication, and problem solving skills
• Possess meticulous eye for detail and accuracy
• Working knowledge of one or more programming languages/reporting systems, including RPG, COBOL, Java, XML, SQL, Crystal Reports, Hyperion, SAS, Cerner CCL
• Knowledge of SQL databases and general knowledge of data structures
• General knowledge of HL7 ADT Transactions
• Solid skills working with PC and multiple software applications including Microsoft Word, Excel, Access and Visio

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