Job Description

Baptist Health Urgent Care is looking for PRN Medical Receptionists to join our team in Fort Smith, AR. The ideal candidate will have a minimum of one year of experience performing medical reception tasks (patient check-in, insurance verification, etc.) in a healthcare setting. Flexible availability, including both weekdays and weekends, is preferred.

ABOUT BAPTIST HEALTH URGENT CARE:
Baptist Health Urgent Care, now with 23 locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.

Baptist Health Urgent Care’s convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Mon. - Fri., 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Please note, our Fort Smith-Northside location is open on Saturday and Sunday from 12 p.m. to 7 p.m. Additionally, all Baptist Health Urgent Care centers are Accredited Care Centers – a designation from the Urgent Care Association which recognizes the company’s commitment to safety, quality, and scope of services.

JOB SUMMARY:
The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff. Our full-time team members work 36-40 hours each week, including every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.

KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process.
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks.
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift.
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets.
• Maintain a neat and clean work environment and professional appearance.
• Adhere to all relevant health and safety procedures.

WHAT'S REQUIRED?
• High school diploma or equivalent 
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting

FULL-TIME BENEFITS INCLUDE:
• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!

PRN BENEFITS INCLUDE:
• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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