Company Overview ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over140 millionusers experience streamlined login and identity verification with ID.me at20 federalagencies,44 state government agencies, and66 healthcareorganizations. More than600 consumer brandsuse ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit . Senior Fraud Investigations Analyst Role Overview The Senior Fraud Investigations Analyst is crucial in proactively identifying and mitigating fraud threats across ID.me’s member network. This position focuses on high-complexity fraud cases, including account takeover (ATO), stolen identities, and synthetic identities. This role requires competency in SQL for data-driven fraud detection and analysis. The Senior Fraud Investigations Analyst will work cross-functionally with Product, Engineering, Legal, and Security teams to drive fraud-prevention initiatives, enhance fraud detection systems, and influence fraud mitigation strategies. This is a fully onsite position based in our McLean VA headquarters. Responsibilities Lead investigations into complex fraud schemes, with a focus on account takeover (ATO), synthetic identity fraud, fraudulent documents, Generative AI risks, and large-scale fraud rings. Utilize SQL to query, analyze, and extract insights from large datasets to detect fraudulent patterns and trends. Identify systemic fraud risks and work with Engineering and Product teams to enhance fraud prevention mechanisms. Act as a subject matter expert (SME) on fraud tactics, techniques, and procedures (TTPs), including credential stuffing, social engineering, and compromised documentation fraud. Communicate key trends and investigations to ID.me customers to help them identify and mitigate threat vectors Monitor fraudulent transaction activity and behavioral anomalies, identifying emerging fraud trends and recommending mitigation strategies. Collaborate with Threat Intelligence, Data Science, and Security teams to enhance ID.me’s fraud defense capabilities. Lead fraud escalations, providing actionable recommendations for risk mitigation. Present findings and trends to senior leadership and stakeholders in a clear, data-driven manner. Basic Qualifications 3+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks. 2+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies. 2+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data to drive investigations. Preferred Qualifications Strong working knowledge of fraud tactics and techniques, including credential stuffing, social engineering, and malware-based ATO. Familiarity with malware analysis, risk modeling, and behavioral analytics. Proficiency in SQL and querying large datasets for investigative insights. Bachelor's degree in Computer Science, Cybersecurity, Data Science, Criminal Justice, or a related field. Excellent time management skills and the ability to prioritize competing high-impact investigations. Demonstrated ability to clearly communicate technical fraud findings to cross-functional stakeholders with varying levels of technical expertise.
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