Senior UX Researcher Job at Synergy Interactive, Jersey City, NJ

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  • Synergy Interactive
  • Jersey City, NJ

Job Description

Primary Responsibilities:

  • Establish and expand a UX research function that aligns with overall business goals and product direction.
  • Plan, conduct, and manage comprehensive research studies using diverse methodologies such as interviews, surveys, usability evaluations, and diary studies.
  • Champion the voice of the user by providing clear, actionable insights to product, design, and leadership teams.
  • Build and maintain a centralized library of research outputs, including user personas, reports, and best practices.
  • Provide guidance and mentorship to junior team members, fostering strong user-centered research skills.
  • Partner closely with cross-functional teams to prioritize research needs and fully integrate research into product development workflows.
  • Influence key decisions by communicating research findings through engaging and persuasive storytelling.

Qualifications:

  • 5–6 years of professional experience in UX research, demonstrated by a portfolio of projects that drove meaningful outcomes.
  • A proven track record of building or scaling UX research programs within an organization.
  • Deep knowledge and hands-on experience with a variety of qualitative and quantitative research techniques.
  • Outstanding communication and storytelling abilities, with a talent for delivering insights that shape stakeholder thinking.
  • Preferred: Experience in casino gaming, entertainment technology, or other fast-moving digital industries.
  • Ability to thrive in a hybrid work setting, spending 3–4 days per week onsite in Jersey City, NJ.

Job Tags

3 days per week,

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