Store Manager (Bethesda) Job at Luxottica, Bethesda, MD

RnFHUE9OeWcvdDBDeVUwUlhmeUFENlB0M2c9PQ==
  • Luxottica
  • Bethesda, MD

Job Description

Select how often (in days) to receive an alert: Create Alert

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.

MAJOR DUTIES & RESPONSIBILITIES

  • Ensure the LensCrafters team provides unsurpassed Customer Service
  • Provide training and coaching to the team leveraging Company provided programs
  • Analyzes reporting to create and implement action plans to improve store KPIs, including:
  • NPS – Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others
  • Attracts and hirers highly engaged team to esure the store has the right people in the right place at the right time
  • Partners with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
  • Takes pride in the store and guides team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience
  • Ensures all Company approved safety programs are implemented and maintained consistently per standards in order to maintain a safe and FUN working environment

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • 4+ years management/supervisory experience
  • Comprehensive knowledge from operations, processes and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers and calculators
  • Ability to manage time under aggressive deadlines

PREFERRED QUALIFICATIONS

  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Inspector Certification
  • LensCrafters Quality, Fitting and Adjusting Program
  • Previous experience in customer service and retail
  • Knowledge of current store merchandise
  • High level of business acumen to include detailed knowledge of LC Dashboard

Pay Range: 70,357.00 -125,793.56

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

#J-18808-Ljbffr

Job Tags

Minimum wage, Full time, Local area,

Similar Jobs

Guangzhou Yiqihu Network Co. LTD

Recruiting foreign students for part-time jobs Job at Guangzhou Yiqihu Network Co. LTD

 ...information search;2. In spare time ,Use WeChat to communicate...  ...contacts,3. No restrictions on working hours and locations, as well as the performance evaluation. Part-timers who distinguish himself...  ...calls from China1. Foreign students studying in China are preferred... 

SIEMENS AG

Assembler I Job at SIEMENS AG

 ...As an Assembler I in our Final Assembly, Locomotive department, you will support a range of activities in a high-energy production environment putting together the final assembly to manufacture the best rail vehicles in the world! What your day may l Assembler, Mechanical... 

Enterprise Medical Recruiting

IM physician to join 4 others in IL only 1 hr. from Davenport w/visa support Job at Enterprise Medical Recruiting

 ...Internal Medicine physician, a pediatrician, and 7 APPs The clinic is on the campus of a critical care access hospital J1 and H1B visa eligible site National Health Service Corporation (NHSC) qualified site Leading compensation and benefits Community/... 

TalentAlly LLC

Email Marketing Coordinator Job at TalentAlly LLC

 ...applicantsGet AI-powered advice on this job and more exclusive features.Our client, is seeking a highly organized and detail-oriented Email Marketing Coordinator to join their team on a freelance to full-time basis. This role focuses on overseeing email marketing campaigns,... 

Enterprise Medical Recruiting

General Surgery/Trauma Nurse Practitioner Job in Northwest Ohio Job at Enterprise Medical Recruiting

 ...A well-established healthcare system in Northwest Ohio is seeking an Acute Care Nurse Practitioner to join its expanding general surgery/trauma team. They are looking for a Nurse Practitioner who is trained as a first assist or willing to be trained. This is an outstanding...