Job Description
DESCRIPTION
Are you interested in a challenge that will reward your unique blend of strategy and technology skills? Do you enjoy the challenge and ownership that comes from delivering large, cross-functional, IT projects? As a Technical Infrastructure Program Manager (TIPM), you will have the opportunity to play a pivotal role in the future of our infrastructure deployment, to ensure our customers receive the right outcomes. You will have the opportunity to be central in addressing significant business-impacting processes and products.
In this role, you will be responsible for identifying, scoping, and delivering the IT Infrastructure solutions with the agreed success measures, budget, schedule and quality. You will develop and improve processes to deliver standard and non-standard IT infrastructure programs, supporting Amazon’s growth in new and existing offices. You will be the primary point of contact within the team and for the cross-function teams, to drive the INFRA intake and design function successfully.
The right candidate possesses a strong technical background on IT infrastructure. The right candidate possesses effective written and verbal communication, program and project management experience. High judgment, ability to influence, and delivering results are essential to success in this role.
Key job responsibilities
The key job functions of the Technical Infrastructure Program Manager are:
Own the identification, scoping, and delivery strategy for the IT solutions in Amazon offices.
Own projects and initiatives having regional impact, including project schedules and milestones.
Effectively manage stakeholders to successfully deliver the agreed scope.
Understand and identify technical obstacles to successfully deliver the designed architecture, identify and mitigate risks.
Assess costs and benefits and maintain financial reporting control.
Manage escalation, anticipate and make tradeoffs and balance business needs with technical constraints.
Clearly communicate project and program status, responsibilities and issues to stakeholders
About the team
The Corporate Infrastructure Services team (CIS) is part of the IT Services organization that supports all Amazonians at corporate offices. CIS designs, plan, builds, maintains and deprecates the infrastructure in all corporate offices worldwide. This includes running Amazon’s corporate campus & building infrastructure worldwide. We are passionate about ensuring our customers receive world class IT Services and making sure they have the best possible experience while working from the office.
Key job responsibilities
The key job functions of the Technical Infrastructure Program Manager are:
Own the identification, scoping, and delivery strategy for the IT solutions in Amazon offices.
Own projects and initiatives having regional impact, including project schedules and milestones.
Effectively manage stakeholders to successfully deliver the agreed scope.
Understand and identify technical obstacles to successfully deliver the designed architecture, identify and mitigate risks.
Assess costs and benefits and maintain financial reporting control.
Manage escalation, anticipate and make tradeoffs and balance business needs with technical constraints.
Clearly communicate project and program status, responsibilities and issues to stakeholders
About the team
The Corporate Infrastructure Services team (CIS) is part of the IT Services organization that supports all Amazonians at corporate offices. CIS designs, plan, builds, maintains and deprecates the infrastructure in all corporate offices worldwide. This includes running Amazon’s corporate campus & building infrastructure worldwide. We are passionate about ensuring our customers receive world class IT Services and making sure they have the best possible experience while working from the office.
BASIC QUALIFICATIONS
Basic qualifications
3+ years of technical infrastructure management experience
Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
Experience with varying scenarios of infrastructure builds
2+ Years’ Experience of Managing Enterprise Level AV Services [Support, Design, Hardware Deployment]
2+ Years’ Experience of managing cross-functional AV Infrastructure projects
Job Tags
Full time, Worldwide,