Job Description

Job Description

Job Description

Description

Are you an experienced Veterinary Practice Manager looking for a new opportunity to lead a thriving veterinary practice? West Hills North is seeking a dynamic, detail-oriented, and compassionate individual to manage the day-to-day operations of our busy clinic.

As the Practice Manager , you will be responsible for creating a positive teamwork environment where veterinarians and staff deliver quality medicine and exceptional client service. Partnering with the Medical Director (MDVM) , you will ensure a profitable operation by growing revenue, managing costs, and fostering a practice culture based on high-quality patient care and exceptional customer service.

• Oversee daily operations, ensuring high-quality patient care and exceptional client service while fostering a collaborative team environment.
• Partner with Hospital Leadership and the Regional Operations Manager to drive long-term practice vision, goals, and financial success.
• Lead, motivate, and develop the team through staff meetings, annual reviews, and ongoing mentorship.
• Manage financial responsibilities including budgeting, payroll, accounts receivable, pricing, and inventory control.
• Maintain compliance with all laws, regulations, and standards, including OSHA and DEA.
• Address client concerns and manage retention by reinforcing exceptional customer service.
• Develop and implement policies to improve practice efficiency and performance.

• Proven experience as a Veterinary Practice Manager
• Strong leadership, organizational, and communication skills. 
• Experience in budgeting, payroll, and financial management. 
• Ability to multitask and work in a fast-paced environment. 
• Knowledge of veterinary software and systems is a plus. 
• Passion for animal care and excellent customer service. 

• 401(k) with company match 
• Dental Insurance 
• Health insurance 
• Vision Insurance
• Paid Time Off (PTO)
• Employee discounts 
• Training and career development 

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