Job Description

Srs Consulting Inc. in Fremont, CA. We're seeking an organized and tech-savvy Virtual Assistant to support our IT team remotely. As an entry-level Virtual Assistant, you'll provide administrative support, coordinate tasks, and ensure seamless operations. We are located on 39465 Paseo Padre Pkwy, Suite 3200. Our ideal candidate is self-driven, ambitious, and hard-working.

Benefits

• Collaborative and dynamic team environment
• Flexible scheduling and remote work arrangement
• Opportunities for professional growth and development
• Competitive hourly rate

Responsibilities

• Manage calendars, schedules, and appointments
• Coordinate travel arrangements and accommodations
• Handle email and phone correspondence
• Prepare and edit documents, reports, and presentations
• Assist with help desk tickets and troubleshooting
• Document technical issues and resolutions
• Conduct research and provide technical information
• Assist with software updates and installations
• Maintain accurate records and databases
• Update CRM systems and spreadsheets
• Generate reports and analytics
• Collaborate with team members and stakeholders
• Provide exceptional customer service
• Communicate technical information to non-technical stakeholders

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 0-2 years of experience in an administrative or IT role
• Proficient in Microsoft Office and Google Suite
• Familiarity with IT concepts and terminology
• Excellent communication, organizational, and time management skills
• Ability to work independently and as part of a remote team
• Experience with help desk software
• Knowledge of cloud-based platforms
• Familiarity with project management tools
• Certification in IT or related field

If you're a motivated and tech-savvy individual looking to start your career in IT, please submit your resume and cover letter explaining why you're the perfect fit for this role. We are looking forward to reading your application.

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