Job Description

Job title: Billing & Expense Analyst

Reports to: Director, Billing & Reporting

Department: Issuing

Location: Alpharetta, GA

Grade: 14

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

As a Billing & Expense Analyst you are responsible for analyzing, performing periodic reviews, and supporting team leads in providing critical insights to support Priority’s stakeholders. You will contribute to the continued growth of Priority Technology Holding by providing analytical expertise, strategic thinking, key insights and analysis to the Operations team.

Responsibilities:

• Analyze and communicate billing / interchange payment fluctuations month-over-month.
• Develop and maintain KPI metrics to monitor monthly transactional revenue and cost.
• Review and perform monthly controls process with manager oversight.
• Research and analyze billing trends, anomalies, and providing recommendations on updates / resolution of issues.
• Manage data quality to ensure the same source of data is used across multiple systems.
• Review bi-annual card brands interchange rate updates for impact analysis at all levels and propose merchant pricing increases as applicable.
• Facilitate process flow and streamline associated data manipulation tasks with the IT team to design efficient processes.
• Works closely with Finance and other internal teams on developing KPIs, dashboard reporting and other analytic tools.
• Provide relevant and accurate data for decision-making.
• Drive process improvements, review workflow to ensure quality, and adhere to internal standards of quality and production.
• Identify and recommend improvements to operational processes.

What Success Looks Like:

Success for a Billing & Expense Analyst means ensuring financial accuracy, compliance, and timely reporting of billing and expense-related data. It's a role that combines analytical precision, process efficiency, and strong communication skills.

Candidate Requirements:

• Bachelor’s Degree preferred or equivalent Industry experience.
• 1-2 years of experience in payment processing, interchange rates and merchant implementations back office preferred.
• 2+ years of analyzing and organizing data to help drive impactful business decisions
• Extremely strong Excel Skills for data analytics, trend modeling.
• Can work with large volumes of data across multiple systems.
• Proficiency of PCs- Microsoft Office basics (Word/Excel/PowerPoint).
• Strong presentation and organizational skills.
• Strong interpersonal skills and ability to connect with a diverse customer and employee population.
• Self-driven, motivated, and must have the ability to manage a fast-paced, result orientated environment.
• Microsoft SQL Server experience preferred
• Exceptional communication and time management skills.
• Strong attention to detail, problem solving skills and multi-tasking capabilities.
• A team player with high energy.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution . We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $70,000 - $80,000

We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

Financial Wellness

• Bonus programs
• 401(k) match
• Employee Stock Purchase Program (ESPP)
• HSA and FSA options
• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage
• Mental health support for employees and dependents through Lyra Health
• Family planning and women’s health benefits through Carrot
• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement
• Leadership development programs
• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.
• Requires the ability to lift 10 pounds.
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

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